How can we educate employees to use emotional intelligence skills to create a more productive and positive work environment?

Public project summary

Emotional intelligence (EQ) in the workplace is beneficial when communicating with colleagues and building positive relationships. Many employees, especially those in leadership roles, find it challenging to connect positively with their reports. A large piece of emotional intelligence is empathy and compassion. This research project will include a case study to identify techniques to build EQ in a workplace.